FAQ

How does Klar Mist work?

Fill the tank with the odor-neutralizing refill, press the trigger, and Klar Mist turns it into an ultra-fine mist. Because the droplets are so fine, they settle into fabrics and surfaces like sofas, rugs and pet beds, where pet odors actually sit.

Does it just cover up smells with perfume?

No. Klar Mist is made to neutralize odors, not to mask them with heavy fragrance.

Where can I use it?

Sofas, rugs, carpets, pet beds, blankets, curtains, the area around the litter box, and the car. Test on a small hidden spot first on delicate fabrics.

Is it OK to use around my pets?

Spray surfaces, never directly at your pet, and let the treated area dry before pets lie on it. Keep the device and refills out of reach of pets and children.

Is it rechargeable?

Yes. Klar Mist is cordless and charges via USB, so you can take it from room to room or out to the car.

How long does one refill last?

It depends on how much you spray. The fine mist uses very little liquid per use, so a little goes a long way. If you treat several rooms daily, the Best Value Kit with 3 refills is the better pick.

Which kit should I choose?

Starter Kit: the Klar Mist sprayer and 1 refill. Great to try it out.
Best Value Kit: the sprayer and 3 refills. Best for multi-pet homes and the best price per refill.

How much is shipping and how long does it take?

Shipping is free on every US order. Most orders arrive within 8 to 15 business days, and you'll get a tracking number by email as soon as your order ships.

Will I pay any import fees?

No. If you're ever charged a fee on delivery, send us the receipt and we'll reimburse you.

What if it doesn't work for me?

You're covered by our 30-day money-back guarantee. Email us within 30 days of delivery and we'll refund you. In most cases you won't even need to send it back. See our Refund Policy.

How do I contact you?

Email support@getklar.shop. We reply within 24 hours on business days.